In the past week we’ve had 3 no shows (for the uninitiated, a no show is when a customer makes an appointment but fails to turn up) and it’s a constant source of frustration for the studio.
It’s annoying that people can behave with such disregard for others when they would be rightly upset and annoyed if the roles were reversed and the artist just didn’t turn up for their appointment.
Not calling/messaging/emailing/smoke signals/carrier pigeon to advise you’re not going to make your appointment is a really big no no. It’s just plain rude. We totally get it that sometimes shit happens and you’re just not able to make it, but a bit of communication goes a really long way in this business.
Artists have lives to lead with all the daily expenses that that entails. They are only paid for the work that they complete, so a no show has a profound, immediate impact on their income. It’s often too late to find a replacement customer to fill that slot with no notice, so the more notice that can be given about a customer’s change in circumstances, the better.
So remember your manners people. Treat others how you would expect to be treated and we can all help make this existence that much more rewarding for all of us ; )